Lac-Megantic, Quebec (CNN) -- Edward Burkhardt said
he tried to get the people of Lac-Megantic, Quebec, to hear him, to try
to understand that he had traveled to their town because he genuinely
cared, he told CNN in an exclusive interview Thursday.
The 74-year-old chairman
of Montreal, Maine & Atlantic Railway wanted to answer any questions
from officials and hear people out about the anguish they feel after a
driverless train carrying tank cars oil rolled out of control, exploding
in an inferno.
As of Friday night, 28
people were confirmed dead -- up from 24 earlier in the day -- Quebec
coroner's office spokeswoman Genevieve Guilbault said.
Quebec Provincial Police
Capt. Michel Forget had said a day earlier that about about 30 more were
still missing. The blaze may have vaporized victims, authorities said.
Burkhardt expected that he'd face raw emotions, but was surprised that so much anger was directed at him.
"I'd been told about it.
I'd been warned about it," he said. "But it was worse than I thought. I
thought people would respond to my willingness to come there. I mean,
they were screaming about how I took three days to get there."
The tragedy occurred Saturday. Burkhardt arrived in Lac-Megantic Wednesday.
"Well, the three days we
had a dozen people on the scene and I was organizing all kinds of things
that were necessary," he said. "And I figured I didn't really need to
be in the way of people there when they were trying to put the fire out
and that sort of stuff.
"I would wait till the
dust settled to a certain degree and then I would come. That's what I
did, but this was not well-received at all."
On Wednesday, two
middle-aged men shouted at Burkhardt as he spoke with reporters, calling
him an obscene name and challenging him to walk into the heart of the
tragedy.
One of the men, Pierre L'Heureux, told CNN he knew at least half the people who were dead or missing.
"They should put that guy in prison," L'Heureux said. "He's a murderer ... he should be in prison."
"People wanted to throw
stones at me. I showed up and they threw stones. But that doesn't
accomplish anything," Burkhardt told CNN said.
Graphic: Runaway train devastates Canadian town
Attempts to set up meetings with city officials and rescue workers were unsuccessful, he said.
"I failed with all that," he told CNN. "They were too busy. They didn't want to meet."
His visit to the town was "designed to get a healing process under way," he said, but he was misunderstood.
"Maybe I didn't present my case very well. But I'm not a communications professional. I'm a manager."
The executive with more
than 50 years in the railway business told CNN that he could get "quite
emotional" talking about the train disaster.
"They talked about that I
had no empathy, or no sympathy, and in fact I have plenty," he said. "I
can imagine myself being in that kind of situation and I also would be
grieving and I'd be very unhappy. I'd be very mad about the whole thing
so I certainly understand the need to vent. But it comes a point where
it's totally unproductive."
Burkhardt told CNN that
that is why he has decided not to return to Lac-Megantic on Thursday.
CNN spoke to him in Sherbrooke, an hour and a half outside Lac-Megantic,
the closest area with an available hotel room.
"I'm willing to come
back (to Lac-Megantic) at a later date when maybe things are a little
calmer, a little more settled down," he said.
CNN asked the railway executive what he believed was the cause of the disaster.
"Well, there's no
question that it's a brake failure on the train. The train rolled away.
That speaks for itself, doesn't it?" he answered. "There's no
sugarcoating that."
"What caused the brake
failure is a bit complex it's more than one factor," he continued,
saying that the company is still "trying to pull all the pieces together
on that."
Burkhardt has said that
the train engineer reported to railroad managers that he set 11 hand
brakes on the train cars before they broke away from their engines. On
Wednesday, the executive said he felt "it's questionable" whether the
engineer indeed did that.
"Our general feeling is
now that is not true," Burkhardt said Wednesday, adding that the
engineer had worked for the MM&A for "many years" and "had a
completely clear safety record up until Saturday."
Police: Evidence criminal act may have led to train crash
On Thursday, the railway executive told CNN that the engineer is suspended, and Burkhardt has not spoken to him.
"The investigation is
continuing, but if we decide to bring internal charges against the
engineer he's entitled to a full and impartial investigation with his
union at his side," Burkhardt said. "We're -- he's got a big problem on
his hands and we're not trying to make that worse for him personally."